Voice
SIP Trunks and SIP Long Distance:
Session Initiation Protocol or "SIP" Trunks are one way of conducting voice traffic across a broadband or dedicated IP circuit. SIP trunks are virtual talk paths to a carriers' long distance or dial tone POP, and in many cases can cut costs tremendously over use of traditional phone lines or even integrated circuits. SIP Long Distance carries a dedicated rate of less than one cent per minute for high volume contact centers, and is almost always the least cost method to conduct any serious amount of voice call traffic. SIP and SIP LD are conducted over the SIP carriers IP or MPLS circuit where the SIP carrier can control CoS on the call traffic, or in some cases, can be provisioned on "bring your own bandwidth" circuits when CoS and call control are not as important as controlling cost. SIP generally does not carry any "free" bundled minutes where VoIP Integrated circuits (see below) do. Let Global Fiber & Data assist you in designing the right SIP solution for your business.
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VoIP based Integrated Local Service:
Local Voice Service (sometimes referred to as Local Dialtone, Concurrent Call paths or Talk paths) is still provisioned by all phone companies via Analog POTS lines, Analog line-side T-1's and PRI (ISDN) circuits, but these access methods are being grandfathered as the world turns to IP integrated Local transport. Nowadays, most businesses large and small alike are making the migration to VoIP based integrated service - a means of placing ones local telephone numbers and ""lines" over an internet T-1 or Ethernet connection. Doing this creates cost savings to the carrier, and thus on to the consumer. Combining all services onto a single access line gives you greater flexibility and features, while reducing cost in most cases. Most carriers are willing to give you some number of bundled "free" Long Distance minutes as well. Let us know if you would like to look into the potential benefits of migrating to an IP based for of Local Service.
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IP Toll Free: Toll Free traffic is now being pointed to and conducted across IP and VoIP circuits, and with that, the feature-rich IP Toll Free service has been born. Now it is super easy to re-direct your toll free traffic in the event of an outage, or take advantage of time-of-day routing, holiday routing, and other great features to keep your calls moving. Rates vary from state to state - inquire.
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Flat Business Line (1FB):
A Flat Rate business line (1FB) is also commonly referred to as plain old telephone service (POTS). 1FB's are still being used for providing dial tone for voice as well as for analog modems, credit card readers, fire alarms, elevators etc. However, the 1FB or POTS line is going the way of the dinosaurs - by 2020 all U.S. POTS lines in AT&T's 22 state footprint are scheduled to be "grandfathered" and customers still using them at that time will be migrated to IP based transport vs old legacy copper as they are delivered today. In fact, even now in 2014, we are migrating POTS users to newer IP based transport such as AT&T UVerse essentials (up to two pots line functions) and VoIP integrated T-1 through Ethernet circuits. We do still sell POTS service when needed - inquire if you need POTS assistance, or need to consider alternatives to migrate off POTS.
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